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Customer Feedback and Reviews

"Please pass on my thanks to all at Apuljack Engineering, received units back as promised and both working like new !!
I will have no problem recommending you to anyone. Thanks again"

"Brilliant service, I drove there after having another firm say my unit wasn't faulty to have 3 faults rectified by their engineer fixed on the spot would recommend 110% very helpful and very happy !!!!!!"
Garry, Bridport

"Thanks for your help with this. Your engineering and reception staff were really helpful and I would have no problem recommending your company to anyone else. Thanks again."
Paul, Wicklow

"Thanks for the superb service. I have refitted my controller and fuse board and everything is working correctly again, actually I’m not sure that it ever worked as it should. Thanks again".

"I would like to thank Apuljack eng for providing an excellent service in both component repair and equally important expert back up over the phone, you can actually converse with someone who knows what they are talking about, a rarity nowadays ! On refitting the repaired components our motorhome has been transformed with stuff working we never knew we had, delighted with all round service and would highly recommend, thanks"
Julie and Carl

"Just a brief email to thank you for reconditioning my Nordelecttronica 143 battery charger. I had the unit refitted to my motorhome on Friday and at long last the motorhome is fully operational. You gave great service and I shall make mention of your company on various fora that I use such as the Tribby Forum, Caravan Club  and the Ducato section of the Fiat Forum. Should I have any problems with the fusebox, control panel or battery charger in the future you will be my first point of contact."

Facebook 5 Stars
Very impressed by the service Apuljack provided. Because our faulty unit was in our caravan in France they supplied us with a new unit to take with us & refunded our deposit promptly when we sent the faulty one back to them.
Would not hesitate to recommend Apuljack
South Yorkshire

"Thanks Apuljack Engineering for sorting out the panel repair and upgrade. It's all now been put back in the motorhome and works perfectly. I just wanted to say what an excellent service you provided all round. Thanks again,"
Peak District
“Reference to your service. From start to finish has been one of the best services I have experienced .Good advice from Paul on your service desk to send both parts to you for test and repair giving me an approximate price. Your feedback emails keeping me up to date with progress were very informative and reassuring. The delivery service by UK mail was great they emailed me advising time of delivery and progress of where my parcel was on the road. It did arrive bang on time. l have now fitted the repaired items and yes all seems to now be working well . I will have no hesitation to recommend your services to others. Well done to you all at Apuljack Engineering.
Thank you Regards”

“Hi, I just wanted to convey my thanks for your efficient service, the replacement DT100 arrived yesterday as you said it would, and it worked perfectly. Please pass on my sincere thanks to the engineer and the extended team for all his assistance with this matter it's really appreciated. With best regards"
West Sussex

“Hi, Just wanted to say a big “THANK YOU” for all your help on this faulty unit we sent in to you today. I understand that the unit will be delivered tomorrow back to us, great service. Many thanks”
Southdowns Motorhome Centre
“Would like to thank Apuljack for their excellent service and knowledge as we now have a caravan that works as it should - glad to finally find a solution to our problem, thank you so much. Prompt service at a reasonable price, will happily recommend your services to anyone with caravan issues. Many thanks”
"...  to let you know that everything is connected and working. Also I would like to thank you for a quick turn around."

"Thank you for your prompt service repairing my battery charger.
I will certainly recommend you to any colleagues requiring your services."

"I received the charger and panel today. These are working ok. Thanks for the excellent service."

"I am writing to say thank you for the excellent service I have received from Apuljack Engineering. The units I had sent for repair (NE183 control panel, charger and fuse board) now work perfectly. Given the scarcity of new replacement units, this has been an excellent solution which now has made my motorhome habitable again. I also especially wish to draw attention to the excellent service I have received from yourselves. From my initial enquiry, through the help and advice about what to send (and the invaluable recommendation to photograph the connections on the fuseboard!) until the delivery of my repaired components, I felt treated as a valued customer. Communication was excellent and I felt well informed about how my order was progressing at all times. Thanks to office staff. I would highly recommend Apuljack Engineering to anyone with electronic components in need of repair, but especially to anyone who has had poor experiences with other companies. Apuljack Engineering have provided outstanding service that shows how it should be done. "
Kind Regards
Stuart Vernon

"I can thoroughly recommend you to anyone who has a problem with their caravan electrics. Great help, great service, great prices and fantastic help. Thank you very much and well done."

 "Just to let you know order no #16532 delivered on time. Many thanks to Paul and all the people at your company for a fantastic service. Van all up and running Spain here we come. Best wishes"

"Excellent turnaround and email service keeping me updated. I will definitely use you again."

"Control panel arrived last night, have fitted it this morning, tested all circuits & it’s all back working again !!!
Many, many, thanks for all your help & fantastic service, unfortunately not many companies like yours around.
Will recommend you to others whenever possible."
Best regards

"A big thank you for repairing and upgrading our inferior caravan control panel and fuse box. It now works perfectly. Excellent communication and advice, very reasonably priced and as promised, sent back to us within a week. I have no hesitation in recommending your services and professionalism to anyone.
Kind Regards,"

"The service from Apuljack was superb. You send your unit to them and they repair and return your unit within a week.
Not only is it a repair but they have redesigned the electronics to replace the recognised original poor design.
Thank you Apuljack."
Regards Graham
Melton Mowbray

"Just a quick thank you for repairing my caravan control panel.
I have reinstalled the unit and everything seems to be working perfectly.
Once again ,thank you"

"Would like to thank you for the swift turnaround on my items they arrived back here today and have been fitted. Caravan now fully functioning. Will have no hesitation in recommending you to any of my friends should they suffer the same problems I had.
Once again thanks for your swift service"

"I rang your company yesterday (early afternoon) regarding an on-board charger. A gentleman named Paul listened very patiently to my query and listed the possibilities and was incredibly helpful. Thanks to him I no longer have a problem, I'm embarrassed to say that indeed I hadn't tried changing the charge to the direction of engine, indeed I didn't know it was an option! Would you please thank him very much and I wish you every success in your business, I will not hesitate to tell my fellow campers about your company."

"Hi Paul, thank you for your speedy response to my order, it was received today at 2-30 pm. I am extremely impressed with your professionalism and will recommend your company on the many forums I use. Once again-a big thanks;"

"Received panel and fuse board back today, fitted it this morning, works and responds better than it ever did before, thank you so much for a great repair, will certainly recommend your company to anybody who might need your help with any control equipment."
Kind regards

"Received both units yesterday afternoon, have fitted this morning and all is working again as it should.
Many thanks for your excellent and fast service, it is greatly appreciated.
Happy Christmas to you and all at Apuljack!."

"I would like to comment on you service. It has been top notch. You kept me informed at every stage and the parcel was delivered a day before you estimated. Delivered to Wild rose and informed by your delivery department. The batteries charger is fitted and working. ONCE AGAIN THANK YOU FOR YOUR Excellent service."
Mr M
PS I will be notifying The Caravan Club of your service.

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